Privacy Policy

1. Introduction

Algoria ("we", "us", "our") is an online AI development school registered in Bangkok, Thailand. This policy explains how we handle personal data collected through our website and enrolment processes. It applies to visitors to this website and to students enrolled in our programmes.

We are committed to handling personal data responsibly and transparently. If you have a question about how we process your data, contact us at [email protected].

2. Data We Collect

We collect the following categories of personal data:

• Contact information: name, email address, and phone number (where provided) submitted through our website contact form.
• Enrolment data: name, email, payment reference, and programme selection, collected at the point of enrolment.
• Usage data: pages visited, time on site, device type, and browser, collected via analytics cookies (if consented to).
• Forum and course activity: posts, submissions, and assignment files within the course platform.

We do not collect sensitive personal data (such as health, financial, or biometric data) and do not ask for it.

3. Legal Basis for Processing

We process personal data under the following legal bases:

• Contract performance: processing necessary to deliver the course you have enrolled in.
• Consent: for optional analytics cookies, marketing communications, and any data uses you have specifically agreed to.
• Legitimate interests: for fraud prevention, platform security, and communicating service updates relevant to enrolled students.
• Legal obligation: retaining records required under Thai law.

Thailand's Personal Data Protection Act B.E. 2562 (PDPA) governs how we handle data of individuals in Thailand. Our practices are designed to comply with the PDPA.

4. How We Use Your Data

• To respond to enquiries submitted through the contact form
• To process enrolment and deliver course access
• To communicate course updates, schedule changes, and relevant programme information
• To administer forum participation and provide instructor feedback
• To analyse website usage and improve content (if analytics cookies are accepted)
• To fulfil legal obligations, including record-keeping under applicable Thai law

We do not use personal data for automated decision-making that produces legal or similarly significant effects.

5. Data Sharing

We do not sell personal data. We share data only with:

• Payment processors: to handle course fee transactions securely. Payment card data is not stored by us.
• Course platform providers: who host the learning management system, under data processing agreements.
• Analytics providers: such as Google Analytics, where you have consented to analytics cookies. These providers may transfer data internationally.
• Legal authorities: where disclosure is required by Thai law or a valid court order.

6. Data Retention

• Contact form enquiries: retained for 12 months from the date of submission, then deleted unless an enrolment results.
• Enrolment records: retained for 5 years after course completion, in line with Thai accounting and tax obligations.
• Course activity data: retained for 2 years after the course end date.
• Analytics data: retained in aggregated form; individual-level data is not retained beyond 26 months.

7. Cookies

We use cookies on this website. Essential cookies are required for the site to function. Analytics and preference cookies are optional and require your consent. You can manage your cookie preferences at any time via our Cookie Policy page.

8. Your Rights

Under the PDPA, you have the following rights regarding your personal data:

• Access: to request a copy of the personal data we hold about you
• Rectification: to correct inaccurate or incomplete data
• Erasure: to request deletion of your data, subject to legal retention requirements
• Data portability: to receive your data in a structured, machine-readable format
• Objection: to object to processing based on legitimate interests
• Withdrawal of consent: to withdraw consent at any time for consent-based processing
• Complaint: to lodge a complaint with the Personal Data Protection Committee (PDPC) of Thailand

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Data Security

We use industry-standard security measures to protect personal data, including encrypted data transmission (TLS/HTTPS), access controls limiting who can view student records, and regular security reviews of systems that handle personal data. In the event of a data breach affecting your rights, we will notify you and the relevant supervisory authority within the timeframes required by law.

10. Third-Party Links

This website may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any site you visit through a link on our pages.

11. Children's Privacy

Algoria's programmes are designed for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we become aware that data has been submitted by a minor, we will delete it promptly. Please contact us at [email protected] if you believe this has occurred.

12. Policy Updates

We may update this policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will post the revised policy on this page and update the "Last Updated" date at the top. Continued use of the site after a revision constitutes acceptance of the updated terms.

13. Contact

For any questions about this policy or your personal data:

• Email: [email protected]
• Address: Algoria, 41 Wireless Road, Lumphini, Pathum Wan, Bangkok 10330, Thailand